PledgixHelp Center
Contact us

How can we help?

Type a question, like “how do I get paid?”, or pick a topic below.

Pick a topic

  • Getting startedCreate your account, tour the dashboard, and learn the basics.19 articles
  • Campaign success playbookStrategy, planning, and proven tactics for hitting your goal.14 articles
  • Campaigns & teamsBuild, launch, and run your fundraising campaigns and teams.43 articles
  • Donations & paymentsHow donations work: checkout, receipts, refunds, and recurring gifts.37 articles
  • Outreach & marketingEmail blasts, SMS, robocalls, and reaching your supporters.23 articles
  • Donors & CRMContacts, donor profiles, segments, and giving history.21 articles
  • Billing & invoicesYour Pledgix invoices, payment methods, credits, and fees.18 articles
  • Payouts & complianceGetting your funds: payout schedules, documents, and verification.21 articles
  • Account & accessSign-in, roles and permissions, invitations, and profile settings.20 articles
  • Campaign pagesYour public page: publishing, custom domains, languages, and sharing.24 articles

Popular articles

  • How donors complete a donationDonations & payments
  • How you receive the money you raisePayouts & compliance
  • How to create your Pledgix accountGetting started
  • Creating your first campaignCampaigns & teams
  • Anatomy of your campaign pageCampaign pages
  • Meet the Profile CenterDonors & CRM
  • Understanding your Pledgix invoiceBilling & invoices
  • Planning your campaign: the 6-week timelineCampaign success playbook

Still need help?

I run a campaign on Pledgix

Sign in to your dashboard and send our team a message.

Go to my dashboard

Not a Pledgix customer yet?

Tell us what you need on our contact page.

Contact us
Back to HomePricingContact usBrowse campaigns