How do I resend a team member's portal invite?

If someone never received (or lost) their invitation to the campaign dashboard, you can resend it in one click from the Client Portal Access section of your campaign settings. Each resend issues a brand-new one-time link, so it works even if the original expired.

Steps

1. Open your campaign and go to Settings → Client Portal Access.
2. Find the person in the member list.
3. Click the Resend invite email icon on their row.
4. They'll receive a fresh email with a link to set their password and sign in to the portal at their assigned access level.

Who can do this

The Client Portal Access section is available to the campaign owner. If you manage the campaign but don't see this section, ask the campaign owner to resend the invite.

Resending a team's welcome email

This is different from re-inviting a team to their team page. In the Teams panel, each team row has a Send welcome email button — that resends the team leader's welcome message with their team link and portal access details.

Tip: Ask the recipient to check their spam or promotions folder and to use the newest email — each resend replaces the previous link immediately, so only the most recent one works. For the full invitation flow, see Adding and removing people on your campaign.